Building a Stronger Human Resources Foundation
One of the challenges facing many medical practices is how to effectively and uniformly administer the human resources (“HR”) function across a number of offices, oftentimes with a diversity of cultures and historic practices. This article is not going to focus on HR issues unique to a medical workplace, but rather the HR issues unique [...]
5 Questions to Assess Whether Your Practice is a Good Fit for an Acquisition
By Margaret McGuckin Are you thinking about selling your practice or joining a system? As a former Chief Operating Officer for a large, nationwide practice management company, I experienced physicians that loved working in our management system and those who didn’t. What made the difference? The questions they asked while in the discovery phase of [...]
11 Guidelines to Building a Prosperous Team
I use the word prosperous, because building a team is of the utmost importance in creating a successful practice. It can really make or break your success. If your team is unmotivated, it will effect how they interact with your patients, their decision-making, and their efficiency level. If they are motivated and connected to their [...]
How Call Tracking Can Help Your Practice Generate More Return Patients
By Dice Nakamura National Healthcare Division, ReachLocal, Inc. If you’re like most hospitals or practices, you view inbound phone calls from new patients as a measure of your marketing success. However, that probably means you have no way of quantifying how many of those calls were generated as a result of your local online marketing. [...]
Social Media: Why it should matter to you.
By Ron Meritt Most physicians look at social media marketing as a luxury and not a necessary part of their business. The healthcare industry consistently sets the pace for innovative science and technology, yet at the same time struggles to keep up in marketing and patient engagement. Social media has proven to be an important [...]
White Paper Series: 25 Ways to Get More Patients
[joomag width=750 height=520 title=white-paper-series magazineId=0244695001438624444 backgroundImage=%2F%2Fwww.joomag.com%2Fstatic%2Fflash%2Fgui%2Fthemes%2Fdefault%2Fbg.jpg ] About ReachLocal ReachLocal is a full service, online marketing company that helps small to medium sized businesses get found online by making sure they are getting the best results for their money. We work with clients to help them develop a digital marketing strategy and manage the solutions [...]
White Paper Series: How Patients Select Providers Today
[joomag width=750 height=400 title=white-paper-series magazineId=0307811001438624578 backgroundImage=%2F%2Fwww.joomag.com%2Fstatic%2Fflash%2Fgui%2Fthemes%2Fdefault%2Fbg.jpg ] About ReachLocal ReachLocal is a full service, online marketing company that helps small to medium sized businesses get found online by making sure they are getting the best results for their money. We work with clients to help them develop a digital marketing strategy and manage the solutions [...]
White Paper Series: Building Your Hiring Muscle
[joomag width=520 height=550 title=white-paper-series magazineId=0755693001438302683 backgroundColor=ffffff toolbar=5a898a,50 ] About Paul Edwards Paul Edwards has over 25 years’ experience as a manager and owner. As CEO and Co-Founder of CEDR HR Solutions, Paul is an expert in human resources. His employment litigation avoidance techniques and customized employee handbooks have helped hundreds of medical offices in all [...]
When Employees Quit Without Giving Notice
About Paul Edwards Paul Edwards has over 25 years’ experience as a manager and owner. As CEO and Co-Founder of CEDR HR Solutions, Paul is an expert in human resources. His employment litigation avoidance techniques and customized employee handbooks have helped hundreds of medical offices in all 50 states successfully solve employee issues. He is [...]
Job Descriptions and Why You Need Them
By Paul Edwards Job descriptions are often the last item on a long list of to-dos when it comes to your employees. However, job descriptions are an essential tool in managing your employees and reducing your risk of liability. What makes them so powerful? Job descriptions are a written summary of the job duties and [...]
Behavioral Interview: An Employer’s Best Hiring Tool
By Paul Edwards A great hiring tool that all medical office managers and doctors should have in their arsenal is the “behavioral interview.” What is a behavioral interview, you may ask? To get a better understanding of what a behavior-based interview is, we should first look at what is considered a “traditional” interview. In a [...]